Accomplished change agent with a diversified experience in leadership roles gained over 20 years in North America, Asia and Africa in Telecommunication, FMCG, US Government & Information Technology Industries. Serve as catalyst for positive change and provide leadership based on inverted-pyramid philosophy, infusing organizations with customer-centric policies and services as the top priority. Visionary executive leader for organizations ranging from start-ups to Fortune 500 corporations in diverse industries and market segments
Specific skills include the development and implementation of business strategy, leading result oriented teams, people management and talent attraction. Focus on customer satisfaction, quality improvement, financial results, operations, procurement, vendor management, logistics, Greenfield launch, outsourcing and program/project management. Proven change agent, with an innate penchant for delivering results in time within budgets and leading delivery teams
Specialties: Operations, Sales & Marketing, People Management, Project Management, P&L, Budgeting, Capex/Opex Planning
Having the opportunity to work in diverse cultures and continents, I have developed and honed the following skills due to which the assignments were delivered successfully: Communication, negotiation, strategic planning, delegation leadership, team building/trust, process re-engineering, general and operational management, financial and cash flow management
Prior to joining ZealSoft, Mr. Shahzad has served as Chief Strategy and Operations Officer, Launch Director, General Manager at Warid Telecom (Pvt) Ltd. He also worked in the County Government in USA for 10 years and Co-founded the first B-2-B e-commerce market place FoodHunter.net in USA.